Privacy Policy
Last updated: July 19, 2026
This Privacy Policy explains how VigilDeck ("VigilDeck", "we") handles information in connection with the vigildeck.com website and the VigilDeck monitoring platform. This document is a starting template and should be reviewed by legal counsel before you rely on it in production.
Information we collect
We collect information you provide directly, such as your name, email address and company when you create an account, request a demo or contact us. When you connect a WordPress site, our connector plugin sends event metadata (for example plugin, theme, core and user activity) to the platform so it can be shown on your dashboard.
How we use information
We use information to provide and improve the service, to authenticate users, to send service communications, and to respond to enquiries. We do not sell personal data, and we do not use your monitoring data for advertising or resale. Aggregate, de-identified data may be used only to improve the product.
Personal data in activity logs
Activity logs may contain personal data such as user email addresses. VigilDeck masks this data by default in the interface, and reveals are restricted to privileged roles and recorded in the audit log. You remain the controller of the data your sites send us.
Storage and security
Data is stored on our hosting infrastructure (currently in the Singapore region) and transmitted over encrypted HTTPS connections. Events are signed with per-site keys and stored in an append-only, tamper-evident form. Sensitive secrets are encrypted at rest.
Payments
Payments are processed by third-party providers (Stripe for USD/EUR and Razorpay for INR). We do not store your full card details; those are handled by the payment provider under their own terms and security standards.
Your rights
Depending on your location, you may have rights to access, correct, export or delete your personal data. To exercise these rights, contact us at hello@vigildeck.com.
Contact
Questions about this policy can be sent to hello@vigildeck.com. VigilDeck is operated by D'arteweb.