WordPress maintenance monitoring that proves the care plan
Show clients exactly what your care plan delivered every month — updates applied, backlog cleared, health and speed trending up — with a record that justifies the retainer.
Why Maintenance Providers choose VigilDeck
- Prove plugin, theme and core updates were actually applied
- Watch the pending-update backlog shrink across every client
- Health scores and PageSpeed trends over time
- Branded, white-label monthly client reports on the Agency plan
- One cross-site dashboard for your whole book of business
Care-plan churn comes from unproven value
A WordPress care plan is easy to sell and hard to prove. You keep sites updated, secure and fast, but the work is invisible by design, clients only notice maintenance when it is missing. Come renewal time, a quiet month can read as a month where nothing happened, and that is how good retainers get cancelled.
VigilDeck turns the invisible work into a record. Every update, every cleared backlog item, every health and speed trend is captured across all your client sites and rolled into one dashboard and monthly report. It is monitoring built to back a care plan: proof that the retainer bought real, ongoing work.
Most maintenance providers manage updates by hand across a spread of client sites and hope nothing slips. There is no single view of who is behind on plugin updates, whose core version is stale or which site is quietly accumulating a security-relevant backlog. You find out when something breaks, not before.
The reporting gap is worse. When a client asks "what am I paying for?", the honest answer is buried in your memory and a dozen wp-admin screens. Screenshots and hand-typed summaries are slow to produce and easy to doubt, and a report that looks improvised undercuts the premium you are charging.
So value goes unproven, and unproven value churns. A client who cannot see the plugin updates you applied, the backlog you cleared and the speed you protected has no concrete reason to keep paying, until the month they get hacked, by which point the relationship is already strained.
Everything a care plan needs to prove itself
VigilDeck records the maintenance you perform and packages it into evidence clients understand and trust.
Update proof
Every core, plugin and theme update is logged with a timestamp and the version before and after, so "we keep you updated" becomes a dated, itemised record.
Backlog visibility
See pending updates across every client at once and show the backlog shrinking, turning routine work into a metric the client can watch improve.
Health scores
Track a website health score per site over time, so the effect of your maintenance shows up as a trend, not an anecdote.
PageSpeed trends
PageSpeed monitoring charts performance over weeks and months, proving you protected speed instead of letting it drift.
Branded client reports
Send white-label monthly reports on your own brand with the Agency plan, so the professional summary comes from you, not from a third party.
One book-of-business view
The multi-site dashboard puts every client site on one screen, so you run maintenance across the whole portfolio without site-hopping.
From routine maintenance to a monthly deliverable
Connect client sites
Install the free connector on each site in your care-plan book and bring them all onto one dashboard.
Do the work, get the record
As you apply updates and clear backlog, VigilDeck logs each action with the actor, timestamp and version detail automatically.
Watch the trends
Health scores and PageSpeed charts accumulate over time, so improvement and stability become visible instead of assumed.
Report and renew
Send a branded monthly report showing updates applied, backlog cleared and health trending up, the evidence that renews the retainer.
What it does for your business
Reduce churn
Clients who can see the work, updates, backlog, health and speed, have a concrete reason to keep paying month after month.
Report in minutes
Swap hand-built screenshots and summaries for a branded report that assembles itself from the record you already captured.
Defend the retainer
When a client questions the value, you answer with a dated, itemised history instead of a defensive email.
Catch problems early
Spot stale core versions and growing update backlogs across your whole book before they become an incident and an awkward call.
-
WordPress care-plan providers
Back every tier of your maintenance plan with proof of updates, cleared backlog and health trends that clients can actually see.
-
Freelancers with retainers
Look proactive and organised without building your own reporting stack, and give each client a professional monthly summary.
-
Agencies running maintenance at scale
Manage dozens of client sites from one dashboard and send white-label reports that reinforce your brand, not a vendor's.
The features that matter most here
VigilDeck for Maintenance Providers: FAQs
How does VigilDeck prove updates were applied?
Every plugin, theme and core update is logged the moment it happens, with a timestamp and the version before and after. That gives you a dated, itemised record you can show a client instead of asking them to take your word for it.
Can I send reports under my own brand?
Yes. The Agency plan includes white-label and branded client reports, so the monthly summary carries your agency's identity rather than VigilDeck's. Your clients see your brand doing the work.
Does it track site health and speed over time?
Yes. VigilDeck records a website health score and PageSpeed metrics per site and charts them over weeks and months, so you can show maintenance protecting stability and performance as a trend, not a one-off snapshot.
How many client sites can I manage?
The Agency plan covers up to 100 sites with unlimited history, which suits most maintenance books. Pro covers individual sites at a low per-site price with a year of history if you are just starting a care plan.
Do I pay for each staff member who logs in?
No. Team seats are free, you pay per site, not per login. Your whole team can access the dashboard and reports without adding to the cost.
Can I see the update backlog across all clients at once?
Yes. The multi-site dashboard rolls up pending updates across every connected site, so you can see who is behind at a glance and show each client their backlog shrinking over time.
Turn your care plan into a record clients can see
Connect your client sites, capture every update and health trend, and send branded monthly reports that keep retainers renewing.
Free for up to 3 sites · No credit card required · Cancel anytime